How to Get a Job at Delta Air Lines
Is it Hard to Be Hired by Delta?
Once you clear initial screenings, expect a structured process: assessments, interviews, group evaluations, then background checks and drug tests. Many applicants report it takes 40–42 days on average from application to offer.
However, with strong preparation — including resume tailoring, mock assessments, interview practice, and leveraging referrals — you can significantly improve your chances.
Delta Air Lines is one of the most desirable employers in the aviation industry, offering a wide range of career opportunities in customer service, flight operations, maintenance, and corporate roles. Getting hired by Delta involves a structured process that evaluates your experience, personality, and fit with the company’s core values.
Step 1: Explore Delta Career Opportunities
Start by visiting Delta’s official careers page and browsing current openings. Common job categories include:
Flight Attendant
Customer Service Agent
Ramp Agent
Aircraft Maintenance Technician
Corporate & Technology Positions
Before applying, review the job descriptions carefully and ensure your skills match the required qualifications.
Step 2: Submit a Tailored Application
Delta values candidates who show attention to detail. Customize your resume to highlight relevant experience, especially in customer service, hospitality, travel, or technical roles. A well-written cover letter can also help showcase your enthusiasm for the role and understanding of Delta’s culture.
Step 3: Complete Pre-Employment Assessments
Many Delta positions require applicants to take a Delta online assessment. This may include:
Personality tests to evaluate customer service traits and emotional intelligence.
Situational judgment tests (SJTs) to assess decision-making skills.
Cognitive ability tests for roles involving analytical or technical tasks.
Practicing sample assessment questions ahead of time is a great way to improve your confidence and score.
Step 4: Prepare for Interviews
After passing the initial screening, you may be invited to a virtual or in-person interview. Delta often uses behavioral-based interviews, asking candidates to describe how they handled real-world situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
Common interview questions include:
Why do you want to work for Delta?
Describe a time you provided excellent customer service.
How do you handle pressure or a fast-paced environment?
For flight attendant roles, there may be multiple interviews, including a group session and a final face-to-face event at Delta’s headquarters.
Step 5: Background Check and Training
Once you receive a conditional job offer, you’ll undergo a background check, drug screening, and verification of any required licenses or certifications. If everything is in order, you’ll be invited to participate in job training. For example, new flight attendants must complete several weeks of intensive training in Atlanta, which includes emergency procedures, safety protocols, and customer service instruction.
Tips for Success
Practice assessment tests relevant to the job you’re applying for. This can improve your chances of moving past the early stages.
Be professional and personable throughout the hiring process. Delta looks for team players with a strong service mindset.
Follow up politely after your interview to express continued interest.
Stay persistent. Even if you’re not selected the first time, you can reapply after a few months.
Preparing in advance and understanding Delta’s hiring process can help you stand out as a top candidate. With the right preparation and mindset, you can land a rewarding career with one of America’s top airlines.
Delta Air Lines Careers
| Position | Description |
|---|---|
| Flight Attendant | Provides customer service onboard, ensures passenger safety, and follows FAA protocols. Requires training and travel flexibility. |
| Customer Service Agent | Assists passengers at the airport with check-in, ticketing, and boarding. Strong communication and problem-solving skills needed. |
| Ramp Agent (Baggage Handler) | Loads and unloads luggage, guides aircraft on the ground, and operates ground service equipment. Physically demanding and outdoors. |
| Aircraft Maintenance Technician (AMT) | Inspects, repairs, and maintains aircraft. Requires FAA certification and mechanical experience. |
| Pilot (First Officer/Captain) | Operates aircraft on domestic and international routes. Requires commercial pilot license, flight hours, and rigorous assessments. |
| Reservation Sales Agent | Handles customer inquiries and bookings via phone or chat. Must have strong communication and multitasking skills. |
| Airport Operations Agent | Manages gate operations, aircraft turns, and communication between departments for on-time performance. |
| Corporate & Tech Roles | Includes finance, HR, marketing, IT, and data roles. Typically requires a degree and relevant experience. |
| Cargo Operations Agent | Coordinates shipment handling and documentation for Delta’s cargo operations. Requires logistics knowledge and attention to detail. |
| Internships & Co-Ops | Student opportunities in various departments. Great for gaining experience and entering Delta’s talent pipeline. |
FAQ
You must be at least 21 years old, have a high school diploma or GED, be fluent in English, and be able to pass a background check and drug screening. Customer service experience is preferred, and you must be willing to relocate and travel extensively.
Not all roles require assessments, but many positions—including flight attendant, customer service, and technical jobs—do involve online assessments such as personality, cognitive, or situational judgment tests.
The process can take several weeks to a few months, depending on the position. After applying, applicants may go through assessments, virtual interviews, and in-person events before receiving a job offer.
If selected, you’ll receive a conditional job offer, followed by a background check, drug screening, and required documentation. Training will begin once all conditions are cleared.
It’s not required for most entry-level positions, but having customer service, hospitality, or airline-related experience can improve your chances.
Yes, most roles allow you to reapply after 90 days. Use that time to gain more experience or practice assessments to improve your performance.
