Walmart Test
How do I pass my Walmart assessment test?
To pass your Walmart assessment test, focus on demonstrating strong customer service skills, teamwork, and attention to detail. Choose responses that show you’re friendly, reliable, and solutions-oriented. Practice with sample questions to get familiar with scenario-based problems, and be consistent in your answers during the personality section.
Walmart Assessment Tests by Role: What to Expect and How to Prepare
Walmart uses different types of online assessment tests depending on the role you’re applying for. Each test is designed to evaluate specific skills and personality traits that match the position’s requirements. Below is an overview of the most common Walmart assessments and how to prepare for each.
Walmart General Maintenance Jobs Online Tests
Candidates for maintenance and technical roles are required to complete mechanical and situational judgment assessments. These tests evaluate:
Basic mechanical reasoning
Troubleshooting scenarios
Safety awareness
Problem-solving skills
Tip: Practice mechanical aptitude tests and review common maintenance procedures to improve your results.
Walmart Retail Associate Assessment
This test is required for customer-facing roles like cashier, sales floor associate, and stocker. It includes four sections:
Situational Judgment (customer service scenarios)
Personality Questionnaire
Work Experience Survey
Logical and numerical reasoning (basic level)
Tip: Focus on showing a customer-first attitude, teamwork, and dependability.
Walmart Supply Chain Assessment
Applicants for distribution center roles or warehouse jobs will take the Supply Chain assessment, which may include:
Math and reasoning questions
Situational judgment tests specific to logistics
Questions on safety, accuracy, and productivity
Tip: Practice with basic math problems, learn common warehouse terminology, and review safety protocols.
Walmart Supervisor Assessment
This assessment is for department managers or team leaders. It evaluates leadership skills, conflict resolution, prioritization, and decision-making. Common test components include:
Situational Judgment Questions for team management
Delegation and workflow management
Employee conflict scenarios
Tip: Prepare by practicing supervisory scenarios and emphasizing fairness, leadership, and operational efficiency.
Walmart Manager Assessment
For assistant store managers and store managers, this assessment is more advanced and focuses on strategic thinking and high-level management skills. Expect:
Business case analysis
Advanced situational judgment questions
Staff performance reviews
Financial and operational decision-making
Tip: Brush up on leadership principles, inventory and financial control, and employee performance strategies.
Walmart interviews by position
| Position | Interview Focus | Sample Interview Questions |
|---|---|---|
| Retail Associate | Customer service, communication, availability | “How would you handle a difficult customer?” “What does good customer service mean to you?” |
| Cashier | Accuracy, customer interaction, reliability | “How do you stay focused during repetitive tasks?” “What would you do if your register was short?” |
| Stocker / Inventory | Time management, attention to detail, physical stamina | “How do you handle heavy workloads?” “Describe a time you worked under pressure.” |
| General Maintenance | Technical knowledge, problem-solving, safety awareness | “How do you troubleshoot equipment issues?” “How do you prioritize maintenance tasks?” |
| Supply Chain / Warehouse | Efficiency, safety, teamwork | “How do you ensure accuracy when picking and packing?” “What would you do in a safety incident?” |
| Department Supervisor | Leadership, team coordination, conflict resolution | “How do you motivate your team?” “Describe how you handle team conflicts.” |
| Assistant Manager | Operational planning, team leadership, store performance | “How do you handle staffing shortages?” “Give an example of improving a store process.” |
| Store Manager | Strategic planning, financial oversight, leadership vision | “How do you manage KPIs?” “Describe a time you led a team through change.” |
Walmart Hiring Process
Walmart’s hiring process is designed to identify candidates who align with the company’s values, work ethic, and customer service standards. Whether you’re applying for an entry-level retail role or a leadership position, understanding the steps involved can help you prepare and succeed.
Step 1: Online Application
Candidates must start by submitting an online application through Walmart’s career portal. The application collects personal information, work history, and availability. Be sure to tailor your resume to match the job description.
Step 2: Walmart Assessment Test
After submitting your application, you’ll be required to take a job-specific Walmart assessment test. This test varies by role and can include:
Situational judgment questions
Personality profiling
Math and logic skills
Leadership scenarios (for managers)
Your performance on this test determines whether you move forward in the process.
Step 3: Interview
If you pass the assessment, you’ll be contacted for an interview. Interviews may be in-person, virtual, or over the phone depending on the role and location. Expect questions focused on:
Customer service
Teamwork
Reliability and attendance
Problem-solving
Managerial roles will include additional questions about leadership, store operations, and conflict resolution.
Step 4: Background Check and Drug Test
Before a job offer is finalized, Walmart typically conducts a background check. Some positions may also require a drug screening, especially in safety-sensitive roles like supply chain or maintenance.
Step 5: Job Offer and Orientation
If all steps are completed successfully, you’ll receive a job offer. Once accepted, you’ll be scheduled for orientation, which includes training on Walmart policies, systems, safety procedures, and customer service expectations.
Frequently Asked Questions About the Walmart Assessment Test
The Walmart assessment test is a pre-employment screening tool used to evaluate your skills, personality traits, and suitability for the role. It includes scenario-based questions, personality profiling, and in some cases, basic math or logic questions.
Most candidates complete the test within 30 to 60 minutes. However, timing may vary depending on the position and the specific test version.
The interview usually includes questions about:
How you handle customer service situations
How you work in a team
Past job experiences
Availability and schedule flexibility
Leadership positions may also include questions on conflict resolution, team management, and store operations.
Practice answering common behavioral questions using the STAR method.
Emphasize reliability, customer focus, and teamwork.
Dress professionally and arrive on time.
Review the job description before the interview.
Complete the online application accurately
Pass the assessment test with a high score
Be flexible with availability
Show strong people skills and a positive attitude
Prepare well for the interview
Walmart does not publish exact scores, but your results are categorized into color codes:
Green – Best qualified (most likely to be hired)
Yellow – Acceptable, but less competitive
Red – Not recommended (usually disqualifies you)
Aim to score in the green range by choosing answers that reflect teamwork, responsibility, and customer service excellence.
Not always. Walmart hires many entry-level workers with little or no previous job experience. However, having a background in customer service, retail, or teamwork can improve your chances, especially for supervisory or specialized roles.
