How to Write a CV for Delta Air Lines Jobs
How do I write a CV for cabin crew with no experience?
When writing a CV for a cabin crew position with no experience, focus on transferable skills such as customer service, communication, problem-solving, and adaptability. Highlight any roles in retail, hospitality, or volunteering where you worked with people or handled responsibilities under pressure. Include a strong “About Me” section and a clear career objective tailored to the airline.
Applying for a job at Delta Air Lines means competing with thousands of applicants for one of the most reputable airlines in the world. Whether you’re aiming for a position as a flight attendant, ramp agent, mechanic, or corporate team member, your CV needs to be clear, professional, and tailored to Delta’s values and expectations.
Understand What Delta Looks For
Before you write your CV, it’s important to understand the key traits and qualifications Delta seeks. The airline places high value on:
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Strong communication skills
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Customer service orientation
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Adaptability and teamwork
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Safety awareness
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Leadership and integrity
Delta is known for its “Rules of the Road” and commitment to service, safety, and reliability. Your CV should reflect how your experience aligns with these values.
Start with a Clear Professional Summary
Your CV should open with a 2–3 sentence professional summary that highlights who you are, your most relevant experience, and what you bring to the role. For example:
“Customer-focused professional with 5+ years of experience in hospitality and airline support services. Proven ability to handle high-pressure situations with professionalism and care. Seeking to bring strong communication and service skills to Delta Air Lines as a Customer Service Agent.”
List Relevant Experience First
Use reverse-chronological order to list your experience. Focus on roles that demonstrate transferable skills, such as customer service, technical maintenance, logistics, or teamwork. For each role, include:
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Job title
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Employer name and location
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Dates of employment
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3–5 bullet points of accomplishments and responsibilities
Use action verbs and quantify results when possible:
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Resolved 30+ daily customer inquiries with a 95% satisfaction rate
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Assisted in baggage operations for 15+ daily flights
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Trained 5 new hires on airport security and check-in procedures
Highlight Your Education and Certifications
Include your highest education level, relevant certifications, and specialized training. For example:
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High School Diploma or GED (minimum requirement for flight attendants)
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FAA Certification (for technical positions)
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CPR, First Aid, or customer service training
If you’re applying for a pilot or maintenance role, list all applicable licenses and endorsements clearly.
Emphasize Skills That Match the Job
Create a skills section that lists both hard and soft skills. Tailor this section based on the job you’re applying for:
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For flight attendants: Conflict resolution, multilingual ability, first aid
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For customer service: Ticketing systems, multitasking, empathy
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For ramp agents: Physical stamina, equipment handling, attention to safety
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For corporate: Project management, software proficiency, data analysis
Customize Your CV for Each Role
Avoid sending a generic resume. Instead, customize it to match each job posting. Use keywords from Delta’s job description. This helps your CV pass applicant tracking systems (ATS) and shows the recruiter you’re a strong match.
Keep the Format Clean and Professional
Use a modern, clean layout with consistent font sizes, headings, and bullet points. Keep it to one page for entry-level roles and two pages for senior positions. Save and upload your CV as a PDF to preserve formatting.
CV/Resume example by position
Flight Attendant Resume Example (Entry-Level)
Professional Summary:
Friendly and detail-oriented professional with a strong background in customer service and hospitality. Seeking to join Delta Air Lines as a flight attendant to deliver exceptional passenger care and uphold the highest safety standards.
Experience:
Front Desk Associate – Marriott Hotels, Atlanta, GA
June 2021 – Present
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Greeted and assisted 100+ guests daily, resolving issues efficiently with a 95% satisfaction rating
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Managed bookings, check-ins, and escalations under high-pressure conditions
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Received “Employee of the Month” 3 times for service excellence
Skills:
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Customer service
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Verbal communication
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Conflict resolution
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First Aid certified
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Fluent in Spanish and English
Education:
High School Diploma – Riverwood High School, Atlanta, GA
Customer Service Agent Resume Example
Professional Summary:
Energetic and service-driven individual with 3 years of experience in high-volume retail environments. Skilled in handling customer inquiries, managing transactions, and providing efficient solutions. Eager to bring my problem-solving and communication strengths to Delta’s airport service team.
Experience:
Sales Associate – Target, Minneapolis, MN
March 2020 – April 2023
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Handled 150+ daily customer transactions and questions
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Trained 6 new team members on customer service protocol
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Reduced checkout times by implementing more efficient scanning methods
Skills:
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Multitasking under pressure
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POS systems
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Airport security awareness
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Team collaboration
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Microsoft Office & Delta systems familiarity
Education:
Associate Degree in Business – Hennepin Technical College
Ramp Agent Resume Example
Professional Summary:
Reliable and physically fit individual with a strong work ethic and experience in warehouse logistics. Looking to contribute to Delta Air Lines’ ground crew with a focus on safety, speed, and teamwork.
Experience:
Package Handler – UPS, Dallas, TX
September 2021 – May 2023
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Loaded and unloaded 300+ packages per shift with 100% accuracy
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Operated forklifts and tugs while adhering to strict safety guidelines
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Maintained clean and secure work area under fast-paced conditions
Skills:
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Equipment handling
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Luggage sorting
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Physical strength and endurance
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Time management
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Safety protocols
Education:
High School Diploma – Lincoln High School, Dallas, TX
OSHA Safety Certification
Corporate Analyst Resume Example
Professional Summary:
Data-driven business analyst with 5 years of experience delivering insights for process improvement and revenue growth. Proven ability to analyze KPIs, automate reporting, and support strategic decisions. Excited to contribute to Delta’s mission of innovation and excellence.
Experience:
Business Analyst – American Express, New York, NY
January 2019 – Present
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Built reporting dashboards that reduced analysis time by 30%
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Conducted monthly reviews with finance teams to align cost-reduction strategies
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Led cross-functional projects that saved $500K in operating expenses
Skills:
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SQL, Excel, Tableau
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Forecasting and budgeting
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Data modeling
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Presentation and communication
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Airline industry metrics (RASM, CASM)
Education:
Bachelor’s in Business Analytics – NYU Stern School of Business
FAQ
Yes, many airlines, including Delta Air Lines, consider candidates with no prior flight experience if they demonstrate strong customer service skills, communication abilities, and a willingness to learn. Highlight transferable skills from retail, hospitality, or volunteer work on your CV.
Your CV should include a professional summary, relevant work experience, education, certifications, and a skills section. Focus on customer-facing roles, teamwork, problem-solving, and any language skills. Use a clean, professional format and tailor it to each job description.
Use keywords from the job posting, quantify your achievements (e.g., “served 100+ guests daily”), and showcase soft skills like empathy, conflict resolution, and adaptability. If you speak multiple languages or have CPR/First Aid training, be sure to include it.
A strong objective might read: “Dedicated and service-driven professional seeking to join Delta Air Lines as a flight attendant. Eager to create a safe, welcoming experience for passengers while representing the airline’s values with professionalism.”
In the U.S., it’s generally recommended not to include a photo due to anti-discrimination hiring practices. Focus instead on presenting your skills, experience, and enthusiasm clearly.
Use a reverse-chronological format with clean sections: Summary, Experience, Education, Skills, and Certifications. Save and send your resume as a PDF to maintain layout consistency.
Keep it to one page if you’re an entry-level applicant. If you have more experience, a two-page CV is acceptable—but always prioritize relevance and clarity.
